Shipping/Returns Policy

Continental US Shipping:

All Continental US orders are processed, shipped & delivered within 3-5 business days from the original order date, minus holidays and weekends. Custom made to order items average delivery 7-10 business days.
Once your order is shipped you will receive a confirmation email with your tracking information.
All orders are shipped with USPS or UPS.
Orders placed on Fridays after 3pm will be processed the following business day.
Orders placed on holiday/weekends will be processed the following business day.

International Shipping:

All International orders are processed, shipped & delivered within 10-15 business days from the original order date, minus holidays and weekends.
Once your order is shipped you will receive a confirmation email with your tracking information . All orders are shipped with USPS or UPS.
Orders placed on Fridays after 3pm will be processed the following business day.
Orders placed on holiday/weekends will be processed the following business day.

Returns/Refunds:

Refunds are processed based on DAMAGED ITEMS ONLY, and will be received upon receipt of damaged merchandise.
Customer has the option of a full refund to the original payment method, or via store credit.
Refunds and Returns require notification of the error/issue within 24-48 hours of receipt of your order delivery date.
Upon notification of damaged/incorrect items, a return shipping label will be provided to the email address from your original order.
Product must show shipped within 48 hours of receiving the prepaid returned shipping label.